YunExpress UK

Your Global E-Commerce Logistics Partner



As one of the world’s leading logistics providers, YunExpress delivers seamless solutions to the global cross-border e-commerce sector. In 2020, YunExpress established its European headquarters in the Netherlands, working in close partnership with local operations in over 30 European countries and running subsidiaries in 21 of them.


Founded in 2020, YunExpress UK operates two combined logistics hubs located in London Heathrow Airport and Birmingham, dedicated to e-commerce clients exclusively. Our newly-opened 50,000 square feet bonded warehouse handles 100,000-200,000 parcels daily.


YunExpress UK strives to guarantee high-quality and cost-effective service. We handle parcels of all sizes with care, ensuring that they are quickly processed, safely cleared by Customs, and timely delivered to warehouses or end customers across Europe. We ensure that every consignment is well monitored by full tracking systems. For time-sensitive and high-value parcels, we provide tailored services handled by specialists. And thanks to our strong relationships with global partners, we offer the most reliable and professional solutions to meet clients’ needs.

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Global Self-Operated Subsidiaries


Global Self-Run Logistics Routes


Global Daily Processed Volume


Global Enterprise Clients


Global Experts


YunExpress UK shipping from the UK

Logistics Network & Average Delivery Time

• Europe: 2 – 6 working days


• North & South America: 3 – 7 working days


• Middle East & North Africa: 3 – 7 working days


• Asia & Pacific: 3 – 5 working days


  • We focus on delivering superior customer experiences by addressing specific needs.
  • We strive for operational excellence in every aspect and at every stage of our service.
  • We add value to your global business by providing a variety of tailored logistics solutions.
  • We are committed to green logistics, as well as to sustainable and technically driven development.
  • International End-to-end Parcel Solution

    We provide end-to-end international logistics solutions, particularly for B2C e-commerce parcels. With our self-controlled warehouses and close connectivity to gateway ports in the UK and across the globe, we help you complete export or import customs procedures with exemplary efficiency. And with our extensive international network and local expertise, you can expect on-time parcel delivery to consumers worldwide, in North America, South America and beyond. Our one-stop and customized solutions enhance our clients' competitive advantage and support their corporate business expansion strategies.

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  • Customs Clearance and Delivery

    We offer full import and export customs clearance services at any of the UK's gateways, including but not limited to LHR, STN, BHX, MAN, LGW and LTN. Beyond this, with our substantial customs clearance resources and experienced local teams in Europe and worldwide, we can provide different customs clearance solutions (such as IOSS and DDP in the EU) and port options for your destination, according to your request. We support the entire procedure (including paperwork), enabling your parcels to move quickly. We collaborate with the best local final mile delivery champions in each destination we serve to ensure reliable and high-quality services.

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  • UK to EU Land Freight Transport

    We provide specialized, flexible cross-border land freight solutions, especially for B2C e-commerce parcel transport. Clients benefit from the easy placement and tracking of orders through a dedicated customer interface, inland/cross-border FTL (Full Truckload), LTL (Less Truckload) transportation solutions and 24/7 customer service, and additional, customized services tailored to meet customers' demands, such as GPS tracking and timely POD (Proof of Delivery).

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  • Warehousing and Handling Services

    We offer scalable and efficient warehousing and handling solutions that can be tailored to your specific needs, whether parcel, box, or pallet-level. In our self-operated warehouses near Birmingham and London, we provide our clients with a wide range of services, including goods storage, cross-docking, cargo unpacking and palletizing, PMC break-down and build-up, sorting, labelling, and more. With our well-trained and professional staff, we can manage the full-chain processing operations quickly and efficiently.

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  • Tailored Returns Management

    We offer undeliverable returns and consumer returns to ensure you can troubleshoot unexpected disruptions or negative customer feedback. We can service clients with designated return solutions to resolve parcel return concerns with the local teams. All parcels are returned to our self-controlled warehouses, and our seamless, tailor-made returns management covers parcel collection, quality inspection, co-packing, repackaging, relabeling, re-storage and more. You can opt to destroy, re-send, re-store, or arrange transportation (collection or shipment) of your item to enjoy a more convenient and smoother return process.

    YunExpress UK Return


  • Timeliness-ico-new
    Average Transit Time
    4 - 6 business days
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    UK Customs Clearance
    Item value < £135: VAT 20%, no duty. Item value ≥ £135: VAT 20%, duty applicable
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    Tracking & POD
    Full tracking including delivery confirmation. Signed POD service available
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    Remote Area Deliveries
    Full coverage for all areas without any surcharges
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    Maximum Weights & Dimensions
    0-5kg, higher weights on request. Maximum dimensions 120 x 80 x 60cm
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    Commodities Accepted
    General cargo. For restricted items such as electronics with batteries, perfumes, hazmat, or ID8000 goods, contact us for a dedicated solution
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    Undeliverable Parcels
    Returned to YunExpress UK. Resend to consumer or return to origin
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    Compensation / Extended Liability
    Compensation for undelivered parcels without status updates or delivery attempts. The amount depends on the case, an upper limit of €25/parcel applies


Do you offer DDP customs clearance service from UK to EU?

Yes, we offer reliable customs clearance solutions complying with EU and UK customs rules – Import One Stop Shop (IOSS) and Delivered Duty Paid (DDP), to guarantee your customers zero tax collection hassles or burdens. The service could be customised depending on the size, value, nature, and geographical markets of your business.

Do you comply with the UK Tax Strategy publication requirement?

Yes, YunExpress strives for full compliance with all statutory obligations and we are committed to a constructive and collaborative relationship with tax authorities. Full disclosure to relevant tax authorities, compliance with tax filing and payment obligations are our key responsibilities. The group’s tax affairs are managed in a way that takes into account the group’s wider corporate reputation. We ensure careful consideration is applied in relation to all processes and tax positions taken which could materially affect its compliance with tax legislation.

How do you enable fast and efficient deliveries from the UK to the EU?

From on-the-ground networks to digitalised networks, YunExpress has the e-commerce logistics solutions to enable fast and efficient deliveries from the UK to the EU, even in the shifting post-Brexit trade landscape. Our expertise, tools and systems will set you up for success – no matter what twists and turns lie in store.



Unit 1 Polar Pk, Bath Rd, Harmondsworth,

West Drayton UB7 0EX, United Kingdom


Opening hours

9:00 – 18:00 (GMT)

Monday – Friday



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