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Please refer to the country specific holiday schedule here. The holiday schedule may vary depending on the specific region of the country.
Country:
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
6th Jan | Thursday | Epiphany |
18th Apr | Monday | Easter Monday |
1st May | Sunday | Labour Day |
26th May | Thursday | Ascension Day |
6th Jun | Monday | Whit Monday |
16th Jun | Thursday | Corpus Christi |
15th Aug | Monday | Assumption of the Virgin Mary |
26th Oct | Wednesday | National Day |
1st Nov | Tuesday | All Saints’ Day |
8th Dec | Thursday | Immaculate Conception |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | St Stephen’s Day |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
18th Apr | Monday | Easter Monday |
1st May | Sunday | Labour Day |
26th May | Thursday | Ascension Day |
6th Jun | Monday | Whit Monday |
21th Jul | Thursday | National Day |
15th Aug | Monday | Assumption of Mary |
1st Nov | Tuesday | All Saints’ Day |
11th Nov | Friday | Armistice Day |
25th Dec | Sunday | Christmas Day |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
14th Apr | Thursday | Maundy Thursday |
15th Apr | Friday | Good Friday |
17th Apr | Sunday | Easter Sunday |
18th Apr | Monday | Easter Monday |
13th May | Friday | Prayer Day |
26th May | Thursday | Ascension Day |
5th Jun | Sunday | Whit Sunday |
6th Jun | Monday | Whit Monday |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | 2nd Day of Christmas |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
24th Feb | Thursday | Independence Day |
15th Apr | Friday | Good Friday |
17th Apr | Sunday | Easter Sunday |
1st May | Sunday | Spring Day |
5th Jun | Sunday | Whit Sunday |
23rd Jun | Thursday | Victory Day |
24th Jun | Friday | Midsummer Day |
20th Aug | Saturday | Independence Restoration Day |
24th Dec | Saturday | Christmas Eve |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | 2nd Day of Christmas |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
6th Jan | Thursday | Epiphany |
15th Apr | Friday | Good Friday |
17th Apr | Sunday | Easter Sunday |
18th Apr | Monday | Easter Monday |
1st May | Sunday | May Day |
26th May | Thursday | Ascension Day |
5th Jun | Sunday | Whit Sunday |
24th Jun | Friday | Midsummer’s Eve |
25th Jun | Saturday | Midsummer Day |
5th Nov | Saturday | All Saints’ Day |
6th Nov | Tuesday | Independence Day |
24th Dec | Saturday | Christmas Eve |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | 2nd Day of Christmas |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
18th Apr | Monday | Easter Monday |
1st May | Sunday | Labour Day |
8th May | Sunday | Victory Day |
26th May | Thursday | Ascension Day |
5th Jun | Sunday | Whit Sunday |
6th Jun | Monday | Whit Monday |
14th Jul | Thursday | Bastille Day |
15th Aug | Monday | Assumption Day |
1st Nov | Tuesday | All Saints’ Day |
11th Nov | Friday | Armistice Day |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | Saint Stephen’s Day |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
15th Apr | Friday | Good Friday |
18th Apr | Monday | Easter Monday |
1st May | Sunday | Labour Day |
26th May | Thursday | Ascension Day |
6th Jun | Monday | Whit Sunday |
3rd Oct | Monday | Day of German Unity |
25th Dec | Sunday | Chrismas Day |
26th Dec | Monday | Boxing Day |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
6th Jan | Thursday | Epiphany |
7th Mar | Monday | Orthodox Ash Monday |
25th Mar | Friday | Independence Day |
22nd Apr | Friday | Orthodox Good Friday |
24th Apr | Sunday | Orthodox Easter Sunday |
25th May | Monday | Orthodox Easter Monday |
1st May | Sunday | Labour Day |
12th Jun | Sunday | Orthodox Whit Sunday |
13th Jun | Monday | Orthodox Whit Monday |
15th Aug | Monday | Assumption Day |
28th Oct | Friday | Ochi Day |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | 2nd Day of Christmas |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
17th Mar | Thursday | Saint Patrick’s Day |
18th Apr | Monday | Easter Monday |
2nd May | Monday | May Day |
6th Jun | Monday | June Bank Holiday |
1st Aug | Monday | August Bank Holiday |
31st Oct | Monday | October Bank Holiday |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | St Stephen’s Day |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
6th Jan | Thursday | Epiphany |
17th Apr | Sunday | Easter Sunday |
18th Apr | Monday | Easter Monday |
25th Apr | Monday | Liberation Day |
1st May | Sunday | International Workers’ Day |
2nd of Jun | Thursday | Republic Day |
15th Aug | Monday | Assumption Day |
1st Nov | Tuesday | All Saints’ Day |
8th Dec | Thursday | Immaculate Conception |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | St Stephen’s Day |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
15th Apr | Friday | Good Friday |
17th Apr | Sunday | Easter Sunday |
18th Apr | Monday | Easter Monday |
27th Apr | Wednesday | King’s Day |
5th May | Thursday | Liberation Day |
26th May | Thursday | Ascension Day |
5th Jun | Sunday | Whit Sunday |
6th Jun | Monday | Whit Monday |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | 2nd Day of Christmas |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
14th Apr | Thursday | Maundy Thursday |
15th Apr | Friday | Good Friday |
17th Apr | Sunday | Easter Sunday |
18th Apr | Monday | Easter Monday |
1st May | Sunday | Labour Day |
17th May | Tuesday | Constitution Day |
26th May | Thursday | Ascension Day |
5th Jun | Sunday | Whit Sunday |
6th Jun | Monday | Whit Monday |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | 2nd Day of Christmas |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
15th Apr | Friday | Good Friday |
17th Apr | Sunday | Easter Sunday |
25th May | Monday | Liberation Day |
1st May | Sunday | Labour Day |
10th Jun | Friday | National Day |
16th Jun | Thursday | Corpus Christi |
15th Aug | Monday | Assumption Day |
5th Oct | Wednesday | Republic Day |
1st Nov | Tuesday | All Saints’ Day |
1st Dec | Thursday | Independence Restoration Day |
8th Dec | Thursday | Immaculate Conception |
25th Dec | Sunday | Christmas Day |
25th Dec | Saturaday | Christmas day |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
6th Jan | Thursday | Epiphany |
28th Feb | Monday | Andalusia Day |
19th Mar | Saturday | St. Joseph’s Day |
14th Apr | Thursday | Maundy Thursday |
15th Apr | Friday | Good Friday |
1st May | Sunday | Labour Day |
15th Aug | Monday | Assumption of Mary |
12th Oct | Wednesday | National Day of Spain |
1st Nov | Tuesday | All Saints’ Day |
6th Dec | Tuesday | Constitution Day |
8th Dec | Thursday | Immaculate Conception |
25th Dec | Sunday | Christmas Day |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
6th Jan | Thursday | Epiphany |
15th Apr | Friday | Good Friday |
17th Apr | Sunday | Easter Sunday |
18th Apr | Monday | Easter Monday |
1st May | Sunday | May Day |
26th May | Thursday | Ascension Day |
5th Jun | Sunday | Whit Sunday |
6th Jun | Monday | National Day |
25th Jun | Saturday | Midsummer Day |
5th Nov | Saturday | All Saints’ Day |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | 2nd Day of Christmas |
Date | Holidays | |
---|---|---|
1st Jan | Saturday | New Year’s Day |
3rd Apr | Monday | New Year Holiday |
15th Apr | Friday | Good Friday |
18th Apr | Monday | Easter Monday |
2nd May | Monday | May Day |
2nd Jun | Thursday | Late May Bank Holiday |
3rd Jun | Friday | Platinum Jubilee bank holiday |
29th Aug | Monday | August Bank Holiday |
25th Dec | Sunday | Christmas Day |
26th Dec | Monday | Boxing Day |
27th Dec | Tuesday | Christmas Holiday |
YunExpress is a global shipping solution provider that offers end to end parcel delivery.
In case of undeliverable, the parcel will be back to our local site.
If the original sender offers you the option to return your parcel, then attach the return label on the parcel and send it back. The return label is in the package, or you can download and print it from the original sender’s website or from an email from the original sender.
If the original sender does not offer any return options, then you can contact the original sender to place a return service order to YunExpress. Once you received the shipping label of return from the original sender, attach that on top of the shipping label of your original parcel and bring the parcel to the local courier to send it back.
If you cannot get the return service from the original sender, you can place a shipping order with YunExpress, we will charge normal shipping costs for your return.
If you are the original sender, you can submit a return request to our Customer Service Centre via the online Contact Us form of this page.
If you are the original sender, you can submit an order query to our Customer Service Centre via the Contact Us form of this page.
If you are the receiver of the parcel. YunExpress has no right to handle the parcel on behalf of the non-agreement party. Your parcel will be NOT accepted or stored in our local site. You only can contact the original sender for exchange, return, or refund.
If your parcel was not delivered, check the status of your shipment via Tracking first.
If it is not clear where your parcel is, please contact our customer service via the Contact Us form this page. We start an investigation in collaboration with the local courier that handled your shipment.
Most senders have fixed agreements with YunExpress for lost parcels. Only the sender can file a complaint for a lost parcel because the sender pays YunExpress for the shipment.
The original sender needs to meet certain deadlines for it, but meanwhile only the original sender can determine, in consultation with you, to send the parcel again or to refund you.
Then check the following possibilities before contacting the sender:
Ask if someone else (your neighbor or co – inhabitant) has received your parcel.
The local courier may have placed it into the letterbox if it is a small parcel.
Your parcel may have been delivered according to your delivery preferences(immediately at a Pick – up point, a locker, at your safe place, to your neighbor).
Make sure that you have not received an attempted delivery notice from the local courier in your letterbox. This will tell you where your parcel is.
If the status in Tracking has not changed for more than 2 weeks and the addressee didn’t receive your parcel, then please contact the Customer Service Centre via the Contact Us form of this page.
If contents of your parcel are damaged or lost, please directly contact the original sender within 7 days of receipt. Provide the sender with photos of the damaged packaging and contents so that the sender can come up with a solution. Only the original sender of your parcel can submit a complaint to YunExpress.
If the contents of your parcel do not correspond with what you ordered, you should contact the original sender of your parcel for return, exchange or refund. You will usually be asked to return the incorrect parcel first.
If the original sender offers you the option to return your parcel, then attach the return label on the parcel and send it back. The return label is in the package, or you can download and print it from the original sender’s website or from an e-mail from the original sender.
If the original sender does not offer any return options, then you can contact the original sender to place a return shipping order. Once you received the label from the original sender, attach that on top of the shipping label of your original parcel and bring the parcel to the local courier to send it back.
Bring the parcel to a local courier on the shipping label. Tell the counter clerk that the parcel was delivered to the wrong address. They will make sure that it is delivered to the correct address.
DHL and Postal also deliver parcels for YunExpress. You must attach a valid YunExpress shipping label on your return shipment. Your parcel will be delivered to the original sender by YunExpress.
A parcel that is delivered by a different service can always be sent back with YunExpress. In that case, you must purchase a shipping label via our website. You send your return shipment as a regular parcel.
The shipping fee depends on the weight, the size and the destination. Use our Get a Quote to calculate the price of your parcel. Our local partners are responsible for the delivery of your return shipment outside of Yun Network.
The original sender of your parcel determines whether you must be able to present a proof of shipment to get refund from your purchase.
The barcode on the label is scanned in the local courier to send the parcel. The original sender sees when the parcel is scanned in our Tracking tool. You can always take a screenshot of the Tracking tool as proof.
As soon as your return shipment is delivered to YunExpress, you can see when the parcel is scanned in our Tracking tool.
If this is not sufficient for the original sender as proof, please contact our Customer Service Centre via the Contact Us form of this page.
As you are the original sender, you must submit the compensation request. The compensation depends on the type of shipment.
To submit a claim for compensation, please contact our Customer Service Centre via the Contact Us form of this page. You can immediately provide all the necessary information and documents to process your file. In case of damage, the complaint must be submitted within 7 calendar days of receipt.
Once the original sender handed in the parcel, you can no longer change the address. If the local courier cannot deliver the parcel, it will be returned to the original sender.
“Shipment information received” means YunExpress has received the shipment information from the original sender and the tracking number of your parcel has been created automatically. However, the parcel has not been handed over to YunExpress. As a shipping solution provider, we kindly suggest you contact with the original sender or the customer service from E-commerce platform directly for shipment details.
Please note that the customs clearance times vary depending on the inspection from local customs officers. Please keep tracking the status updates in our website.
If your parcel is on the way returned to the original sender, it means the package do not meet the delivery requirement, goods and substances are prohibited by law to ship in every country. Thus, your parcel is returned to the original sender. Please contact with the original sender or the customer service from the E-commerce platform for a solution.